Not ‘just’ another satisfied customer

Posted on: 30th January 2018 30th January 2018

Dear Rick and Steve

We would like to say, ‘Thank you’ to you and your team for the help and support you have given us with regards our NC11 – Sansofé – which we bought from you 18 months ago.

As with all new boats – especially ones with such extensive specification and complex systems – there are bound to be teething problems and faults, as well as us not understanding. However, the service and attention we have received has been truly professional, whether it be the solution your team came up with to solve some problems to sorting out the plotter/engine interfaces, or replacing the few faulty items.

From our first meeting at your Boat Show, which we just happened to meet upon and certainly had no intention of buying a new boat, to the purchase and preparation of the boat our experience of Morgan Marine and its staff has added greatly to the enjoyment we have had from our lovely boat!

A big thank you to you all

Mike & Jill Ballinger

Our Customers Say:

Today we took delivery of our brand new Jeanneau Merry fisher 1295 Fly Motor Yacht. The team at Morgan Marine are exceptional at delivering customer service, advice, engineering, you name it - they have got it nailed. We asked for some modifications to the specification which they gladly helped with, upgraded access ladder to fly, synthetic teak to decks and upgraded nav package to name a few. The ladder was designed and fabricated onsite (amazing job) and the whole package was ready on time as promised. Thanks so much guys.

Thought I’d send you a note to say how pleased I am with the MF 1095 and all the systems that you’ve put in. The boat has done 20 hours and the engines will be serviced shortly. There have been no issues arising and all systems function properly.

Can I take this opportunity to thank you for taking the time helping me with this. It is refreshing to work with you and your organisation and receive great customer service along with outstanding attention to detail. Normally I just get stock answers because I am asking technical questions which would involve doing some work.

Just to thank you all for a very efficient and professional service. Thank you for delivering our boat to the Norfolk Broads and sorting out our bow thruster.

I love an “anything can be done” attitude! Wish you & your team were closer to Poole

Thank you for all your help and fantastic service

Harbour Master

Thank you for a great response on getting our boat out, assisting with repairs and re-launching.Your team is a credit to you - they made something difficult and problematic into something stress free.

Absolutely love the new boat - an absolute beauty. It's everything I hoped it would be and more 😎👍. Thanks very much for all your help in getting the deal over the line.

Just to confirm safe receipt of my new tender and to thank you and the team for efficiently getting everything sorted!I’m delighted with the new purchase and can not wait for the summer!I am sure we will do business again in the future.

It’s a pleasure doing business with you and I’m sure Morgan Marine will flourish with your genuine / honest approach to business.

I feel that I must say, that your never ending helpfulness, customer focus and down right hard work is very much appreciated

Thanks for all your help and the very nice work to the bow of the boat.

Thank you for the very efficient and professional service provided on the 16/3/2021 which included collection from mooring, hoist out power wash, lowering both masts and hoist on to a transporter. All done with the minimum of fuss by a very cheerful staff.

Our huge thanks to the Morgan Marine team - an amazing experience from start to finish - even the challenging delivery!

Many thanks to Morgan Marine for doing the right thing for the environment and wildlife. If only everyone would do the same.

Lovely to meet you and we would like to thank you very much for your time and expertise over the past couple of days. For us it was invaluable and certainly made the trip over very worthwhile.

Cheers for the work you guys did on my Dory. The engine runs lovely now - thanks!

Many thanks again for all for your hard work in brokering the deal and delivering the boat. All greatly appreciated. I hope restrictions ease quickly and you have a great summer.

Thanks for your continued efforts - the service and level of contact is not seen enough these days - you are the exception.

Thanks to all at Morgan Marine for your help over the last year or so. Your guidance, advice, service and support has been first class.

prev next